How to order

Order Online

To order online, from the products page, add product of interest to cart after selecting the quantity click “add cart”. Proceed to view cart and our easy to use checkout. Our checkout is quick and only a simple 2 step process. We take credit card security seriously and do not store your information.
For International orders, you can order on-line or call. International shipping charges will be calculated after placing your order. If you would like a quote beforehand, please email us with all the items you were interested in.

Order by Phone

If ordering by phone is your preference, please do not hesitate to call us. If you have items you want custom made, feel free to call us also. You can reach us here, +234-701-876-6377. Please have the items you want to order and your credit card information ready. Our Order Desk is open from Monday to Friday 8am – 6pm and Saturday 9am – 6pm

Order via WhatsApp

If ordering via WhatsApp is your preference, please do not hesitate to send us a message on +234-701-876-6377.

Shipping Details

Items are delivered within 24 to 72 hours after the invoice has been paid in full. In rare cases there may be delays Luna Beddings pledges to notify the client of the delay and explain the circumstances. All items are delivered through Notable Logistics companies.

Shipping fee for Items delivered to Lagos Addresses is 2500 NGN while for orders delivered outside Lagos costs 5000 NGN only.

 We deliver to all 36 states in Nigeria including FCT

How Flutterwave works

Pay with bank account

1. Firstly, click on the “Pay with Bank” option on the payment modal.

2. Then select a bank from the list of banks available, and input bank account number, and you will be taken through the authorization steps on how to make payment.
Flutterwave currently allows those with accounts at the following banks to pay via this option:
Access Bank
Ecobank
United Bank For Africa PLC
First Bank PLC
Guaranty Trust Bank PLC
Sterling Bank
Zenith Bank PLC
FCMB
Polaris BANK
FSDH Merchant Bank PLC
Unity Bank BANK
Providus BANK
Note: At the moment, bank account payments are only available for NGN, USD, and ZAR payments. Also, recurring payments can not be made directly using bank accounts. They have to be processed via cards.

Pay with USSD

All you need do is to select the ‘Pay with USSD’ option at the bottom of the payment modal

Next, you will be asked to choose your bank of choice, input your account number and phone number.

Finally, a code will be displayed for you to dial from their mobile device to make payment.

It’s that quick and easy!!!

Pay with cards

1. Firstly, they click on the ‘Pay with Card’ payment option.

2. Finally, they input their card details as shown below and follow the prompts to authenticate the transaction.

Can you produce a customized bed size asides from the common bed sizes?

Yes we can, based on your specifications

How do I know my bed size?

Bunk Size Bed (This is a bed that can take an adult only) 3×6. Comes with 1 Pillow Case
Double Bed sheet (This is a bed that can take two adults comfortably) 4×6. Comes with 2 Pillow Cases
King Size Bed sheet (This is a bed that can take three adults comfortably) 6×6. Comes with 4 Pillow Cases
Super King Size Bed sheet (This is a bed that can take four adults comfortably) 7×7. Comes with 4 Pillow Cases

How I do receive my items?

We will send you an email on the day of dispatch, your goods will be delivered within Lagos 1/3 working days and outside Lagos 3/5 working days after payment is made. Items should arrive between 8am and 6pm, please ensure availability to claim items. If you won’t be in at the time of delivery, kindly request for the couriers contact details to arrange for a suitable delivery time.

Can I place my order over the phone?

Yes, you can. Feel free to contact our team from 8am – 6pm during the week, and 9am-5pm (Saturdays)

What are your Payment Options?

Bank Transfer, Direct Online Pay (Visa, Interswitch and Mastercard) via Flutterwave

Can I pay on Delivery?

No, we don’t receive payment on delivery at this time.

I need some more information about an item before purchasing. Is there someone I can talk to?


Yes, staffs with a wealth of knowledge on all our products available over the phone. You can call or send an email, and someone will reply with whatever information you require.

There’s a technical issue on the website. Is there an alternative way to place order? 

Yes, you can place your order via our Instagram page @lunabeddings, we will be sure to respond.

Can I ship Internationally?

Yes. Through DHL

What are your Social Media Handles ?

Facebook:@lunabeddings Instagram:@lunabeddings Twitter:@lunabeddings Email- lunabeddings.ng@gmail.com

Other Related Questions not highlighted?

Feel free to reach out to us via our social media accounts or Call/WhatsApp +2347018766377

Misprints

We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site.

Return Policy

At Luna Beddings we want you to be happy and sleep relaxed with your new bedding. When shopping with us, you can be confident in knowing we do not sell used or damaged items – ever.
For our customer’s protection, we do not accept returns on open/used bedsheets, Duvets, bathrobes, blankets, sleeping and throw pillows, and fabric that is cut for you. Also, all custom orders and special orders cannot be returned. These are items that are cut and sewn for you or specially ordered from the Factory for you. Our refund policy is 10 days from when you receive your order.
At Luna Beddings, we want our customers to be happy and satisfied with their bedding. Please email us at lunabeddings.ng@gmail.com for more enquiry on returns.

Privacy Policy

At Luna Beddings we value our customers and their privacy. Your information is not used or shared with other companies, nor is it rented or used for marketing and promotional purposes.
We require email addresses for the purpose of contacting you regarding the order you had placed online and subscription to our newsletters. Your credit card information is not stored for future use. Should you have any questions regarding this matter, please contact us at lunabeddings.ng@gmail.com